“Would I rather be feared or loved? Easy, both. I want people to be afraid of how much they love me.” —Michael Scott, “The Office”

The most important thing we can learn from Michael is that a great manager cares about the people on their team and wants to help them succeed. Unfortunately, according to Gallup, only about 20% of companies find managers that naturally possess five key leadership traits. These include the ability to motivate, build relationships, make strong decisions, and create a culture of accountability and autonomy.
But what about the other 80% of businesses? How can they recognize and nurture these leadership traits to help create great managers? Read our new leadership infographic to find out!
